Experience that you can count on

Frequently Asked Questions

Frequently Asked Questions About Our Handyman Services

We know you’ve probably got a lot of questions about what a handyman can do for you. That’s why we’ve put together this list of frequently asked questions. Whether you’re in Charlotte, Concord, Huntersville, Rock Hill, or anywhere across the greater North Carolina region, we want to make sure you understand exactly how we can help.

At That Good Ole Handyman, our goal is simple: to keep your home in tip-top shape with reliable handyman services you can count on. From quick repairs to general maintenance, we’re here to make home projects easier and stress-free for homeowners throughout the Charlotte area.

What kinds of repairs does That Good Ole Handyman handle?

We take care of a wide variety of handyman services across Charlotte, Rock Hill, and the surrounding areas. This includes minor carpentry, drywall repair, painting, small plumbing fixes, light electrical work, furniture assembly, door and window adjustments, and general home maintenance.

What’s the difference between a handyman and a contractor?

A handyman focuses on everyday repairs and small improvement projects, while contractors usually handle large-scale remodels or structural work. For most of your household to-do list, That Good Ole Handyman is the right fit.

Do you need to be licensed or insured to hire a handyman?

Yes. That Good Ole Handyman is fully insured, giving Charlotte-area homeowners peace of mind knowing their property and our team are protected.

How do you estimate the cost of a job?

Every home is different, so we provide free estimates across Charlotte and the surrounding communities. We’ll review the project, materials, and time involved so you know the cost upfront.

Do you charge by the hour or by the job?

Depending on the project, we may charge hourly or by the job. Many homeowners in Charlotte prefer a flat rate for larger tasks so they know exactly what to expect.

How quickly can you schedule service?

We do our best to schedule handyman services within a few days. For urgent repairs in the Charlotte area, we try to prioritize same-week appointments.

What areas do you serve?

That Good Ole Handyman proudly serves Charlotte, Rock Hill, Concord, Huntersville, Gastonia, Fort Mill, and nearby communities in North and South Carolina.

Can you do both interior and exterior work?

Yes. Inside, we handle carpentry, drywall, painting, and repairs. Outside, we can assist with fence repairs, deck maintenance, gutters, and other handyman tasks around your property.

Do I need to supply materials?

You can, but it’s not required. We’ll source the right materials for you if you prefer. Many Charlotte homeowners appreciate that we bring what’s needed so the job gets done faster.

What kind of guarantee do you offer?

We stand behind our work with a satisfaction guarantee. If something doesn’t look right after we’re done, we’ll come back to make it right.

How should I prepare before you arrive?

Clear the work area of furniture or valuables, and make sure we’ll have access to the space. That helps us get your Charlotte home repairs done quickly and safely.

What payment methods do you accept?

We accept most major forms of payment, including debit, credit, and checks. For larger jobs, deposits may be requested before materials are purchased.

What safety practices do you follow?

We follow all recommended safety protocols, carry proper insurance, and always keep your Charlotte home clean and safe while working.

Do you offer free estimates?

Yes! We offer free estimates across Charlotte, Rock Hill, and nearby towns. You’ll know the price upfront before we begin.

What’s the difference between a full roof replacement and a repair?

Repairs are great for small issues, like a few missing shingles or a minor leak. A full replacement is needed if your roof is over 20 years old, has widespread damage, or is letting water into your home. We’ll inspect your roof and give you an honest recommendation.

What is your cancellation or rescheduling policy?

We just ask for a little notice if you need to cancel or reschedule. Giving us 24 hours’ notice helps us serve more homeowners across the Charlotte region.

How long will my project take?

It depends on the job. Some repairs take an hour or two, while bigger handyman projects can last a full day. We’ll give you a clear timeline when we provide your estimate.

Do you handle emergency handyman repairs?

Yes, in certain cases. If you’ve got an urgent repair in Charlotte or Rock Hill — like a broken door lock, major leak, or safety concern — we’ll do our best to prioritize your service.

How do you ensure quality workmanship?

Our team has years of hands-on experience serving Charlotte-area homeowners. We use proven techniques, trusted tools, and always double-check our work so your repairs are done right the first time.

Can I book multiple small handyman tasks in one visit?

Absolutely. Many Charlotte homeowners call us with a “honey-do” list of small repairs like fixing a door hinge, patching drywall, and replacing light fixtures. We can tackle multiple jobs in one visit, which saves you both time and money.